• Eligibility for ADA Paratransit

    A series of topic guides providing technical assistance for transit agencies, riders, and advocates on the Americans with Disabilities Act (ADA) and transportation: 1) Equipment Maintenance; 2) Stop Announcements and Route Identification; 3) Eligibility for ADA Paratransit; 4) Telephone Hold Time in ADA Paratransit; 5) Origin to Destination Service in ADA Paratransit; 6) On-Time Performance in ADA Paratransit; and 7) No-Shows in ADA Paratransit.

  • FAQs Service Dogs on Public Transit

    In recognition of the critical role that service animals play in the independent travel of people with disabilities, this document was developed to answer some frequently-asked questions on the Americans with Disabilities Act and the rights and responsibilities of people traveling with service animals. It also addresses policies and practices of transportation providers, going above and beyond the ADA’s regulatory obligations to provide good customer service.

  • ADA National Network

    Overview of Requirements: The Americans with Disabilities Act (ADA) applies to both public and private ground transportation providers. The ADA rules that apply to transportation are regulated by the U.S. Department of Transportation.

  • Accessible Bus Stop Checklist

    Includes Required items as well as Universal Design/Best Practice Recommendations in the following categories: Boarding and Alighting Areas, Bus Shelters, Benches, and Signage.