New changes are in store for Greyhound Lines bus service as they resolve a DOJ class-action lawsuit under the Americans with Disabilities Act. Under the terms of the new agreement, Greyhound – which serves more than 3,800 destinations and more than 18 million passengers each year across North America – will compensate several classes of passengers who faced barriers because of their disabilities.
Any person with disabilities who has experienced accessibility problems with Greyhound in the past three years may be eligible for a monetary award.
UPDATE: The DOJ has posted its claims administer website for its settlement with Greyhound. If a person with a disability experienced discrimination with Greyhound in the past three years, they can submit a claim on the site.